Item 1: Distinguish between pointers and references. Pointers and references look different enough (pointers use the "*" and "->" operators, references use "."), but they seem to do similar things. Both pointers and references let you refer to other objects indirectly. How, then, do you decide when to use one and not the other? First, recognize that there is no such thing as a null reference. A reference must always refer to some object. As a result, if you have a variable whose purpose is to refer to another object, but it is possible that there might not be an object to refer to, you should make the variable a pointer, because then you can set it to null. On the other hand, if the variable must always refer to an object, i.e., if your design does not allow for the possibility that the variable is null, you should probably make the variable a reference. "But wait," you wonder, "what about underhandedness like this?" char *pc = 0; c...